Insights

AI for small businesses, written plainly.

What actually works, what does not, and what to leave alone for now. Every figure here has its source named, and most posts contain something that cost me something to admit.

Latest

18 September 2026

AI in construction: what small firms get, and what they do not

AI in construction, for firms with twelve people rather than twelve sites. What the ONS numbers say, the job we tried to automate and stopped, and what works.

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16 September 2026

AI for small business: what the UK numbers say, and where to start

AI for small business, without the sales pitch. Why UK adoption figures disagree, what firms your size really get from it, and the first job worth trying.

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13 September 2026

AI for accountants: what it does, and what you still check

AI for accountants in a small UK practice. What it genuinely speeds up, what it costs, what stays with a qualified human, and where to start on Monday.

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10 September 2026

When to hire an AI agent development company, and when not to

When to hire an AI agent development company, and when off the shelf tools will do more for less. What a good build looks like and what it costs to own.

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8 September 2026

AI receptionist UK: what it costs, and when not to bother

An independent look at AI receptionists for UK small businesses. Real costs, GDPR, which trades benefit, and how to work out whether you need one at all.

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3 September 2026

Marketing automation consultant: what it costs and what it fixes

Marketing automation advice written for firms of one to fifty people, not enterprise marketing teams. UK costs, what to automate first, and where enquiries die.

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1 September 2026

How to buy from an AI automation agency without wasting your money

How to buy from an AI automation agency without wasting money. Why big AI projects get abandoned, and three questions to ask on the first call.

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26 August 2026

What a business automation consultant should tell you not to automate

What a business automation consultant does, what it costs in the UK, when to hire one, and the jobs a good one will talk you out of automating.

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19 August 2026

AI sales training is mostly not about AI

AI sales training is mostly not about AI. What the BCG study shows about who gains most from these tools, and what sales teams actually need shown.

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14 August 2026

The AI risk in your business is probably something somebody pasted

The AI risk in a small business is usually something somebody pasted. Three things worth doing, and why banning the tools makes the exposure worse.

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11 August 2026

Half of what looks like an AI job is a software problem from 2019

Half of what looks like an AI job is a software problem from 2019. Where workflow automation genuinely helps, and how to check your own tools first.

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5 August 2026

You are probably already paying for Power Automate

You are probably already paying for Power Automate inside Microsoft 365. What it is good at, what it is not, and a twenty minute check worth doing.

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30 July 2026

Business process automation usually starts by writing the process down

Business process automation starts by writing the process down. Why software is rarely the constraint, and the one hour exercise to do before you buy.

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23 July 2026

What actually happens in an AI consultation

What actually happens in an AI consultation, why most of the first hour is not about AI, and how far behind UK small businesses genuinely are.

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