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AI customer service · 24/7 response

Every enquiry answered. Even at 2am.

AI customer service agents that answer questions, qualify leads and book appointments around the clock — in your tone of voice, with your team in the loop for anything that matters.

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The problem

Enquiries don't keep office hours.

Most businesses lose leads in the gaps — evenings, weekends, busy periods when the phone rings out. Research on AI in customer support found agents resolve 14–15% more issues per hour with AI assistance. A dedicated AI agent covers the gaps entirely.

01

Answer & assist

Instant, accurate answers to product and service questions, drawn from your own content — on your website, email or WhatsApp.

02

Qualify & book

Captures enquiry details, qualifies leads against your criteria, and books appointments straight into your calendar.

03

Escalate to humans

Anything complex, sensitive or high-value routes to your team with a full transcript. AI takes the volume; people take the judgement.

The maths

A fraction of the cost of covering the hours with people.

Questions

AI customer service, answered.

What can an AI customer service agent actually handle?+
Modern AI agents reliably handle first-line enquiries: answering product and service questions, taking messages, qualifying leads, booking appointments and routing complex issues to your team. They work 24/7 and never leave an enquiry sitting overnight.
Will it sound like a robot?+
No. We build agents on modern language models (our primary platform is Anthropic's Claude), trained on your tone of voice, your services and your FAQs. Customers get natural, helpful answers — and anything uncertain goes to a human.
Do humans stay in the loop?+
Always. Every agent we deploy has clear escalation rules: complex, sensitive or high-value conversations route straight to your team, with full transcripts. AI handles the volume; your people handle the judgement.
How much does AI customer service cost?+
Far less than a hire. Typical running costs are tens of pounds a month, plus a fixed setup fee to build and train the agent on your business. Compare that with £25,000+ a year for an additional team member covering the same hours.
How quickly can it go live?+
Most customer-service agents go live within two to four weeks, including training on your content, testing and staff handover.

Stop losing the enquiries you never see.

Book a free consultation and we'll map exactly what an AI agent could handle for your business.

Book a consultation